Universal Healthcare is a fully independent company, which is owner-managed by an entrepreneurial team with a passion for excellence and the strategic vision to deliver sustainable, leading-edge healthcare solutions.
Touching the lives of 10 million people, both locally and internationally, Universal Healthcare is South Africaโs fastest growing healthcare brand and an organization known for delivering world-class service.
Universal Healthcare
OCCUPATIONAL HEALTH NURSE AT UNIVERSAL HEALTHCARE
UNIVERSAL HEALTHCARE
UndisclosedPermanent Specialist positionSunninghill, GautengPosted 12 Jan 2023 by Universal HealthcareExpires in 34 daysJob 2498361
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ABOUT THE POSITION
The suitably qualified Occupational Health Nurse will be responsible for the relationship building and retention of the Occupational Health clients of Universal Corporate Wellness (UCW). This position is aimed at a dynamic, performance-orientated and client focused individual who is able to deliver quality outputs whilst at the same time working effectively with people both internally and externally.
The position will be responsible for client’s work-related Post Exposure Prophylaxis (PEP) incidents, coordination of occupational health medicals and incapacity and disability management. This position will also focus on the growth of the occupational health services offered by UCW. The position engages in a variety of tasks including project management, strategic planning, relationship management, negotiation and innovative development of opportunities.
Reporting structure
The position will report to the Wellness Manager.
Duties and responsibilities
Managing the PEP Support Services: Recording, Counselling and Case Management
Counselling conducted in a professional and non-judgemental manner daily.
Counselling after hours in cases of emergency.
Recording of new PEP cases.
Risk assessments of the PEP cases.
Case management and follow-up calls to the client employees.
Ensure that follow-up pathology results are received and recorded.
Liaise with virologists in case of abnormalities and if clinically necessary arrange a HIV clinician consultation.
Work closely with the EWP and after-hours counselling teams.
Capture medicine authorisations on SOL system.
Order PEP treatment packs and arrange for delivery of follow-up regimen to employee through courier pharmacy.
Order approved PEP starter packs through courier pharmacy and ensure timeous distribution to the client.
Managing the PEP Support Services: Reporting and Financial Management
Submit weekly and monthly PEP case reports to the client.
Ensure data accuracy and appropriate upload of data into the data warehouse.
Compile and finalise PEP monthly reports and present to the client.
Draft relevant medication or services quotes for the client and ensure appropriate approval prior to distribution.
Complete the medication (starter and treatment pack) invoice requests inclusive of supporting documentation on a monthly basis and provide to the finance department to raise the invoice to the client.
Ensure all provider invoices are checked and submitted for payment timeously.
Coordination of occupational health medicals
Sourcing, negotiating and contracting of occupational health providers on a national basis.
Managing of client requests for occupational health medicals.
Client quoting and approval.
Scheduling and managing of providers.
Ensure invoice generation and payment in collaboration with Quote Specialist position.
Provision of client feedback, including provision of Certificates of Fitness and consolidated reporting.
Incapacity and Disability Management
Maintain provider data-base and update monthly
Case management of incapacity cases including engagement with employees and scheduling appointments with providers.
Check invoices received for accuracy against quotations made for any discrepancies.
Submit monthly incapacity invoice requests including health provider invoice amounts to finance
Record incapacity referrals within 8 hours of receipt and update accordingly in line with assessments and approvals.
Receive provider reports within 5 working days from appointment.
Consolidate all individual case information and provider information into the case report within 5 working days of the last assessment and provide to client.
Ensure data accuracy and appropriate upload of data into the data warehouse.
Compile and finalise Incapacity quarterly reports and present to the client
Assist when needed with UCW wellness events
Coordinate health and wellness days – focus on quality of service delivery.
Attend and manage onsite health and wellness days for existing and prospective clients.
Conduct HRA and HCT screening according to prescribed protocols at internal and external wellness days.
Assistance with health and wellness challenges events.
Responsible for Key Account Management of Corporate Wellness clients.
Manage the existing client relationships to optimise business retention.
Discuss monthly and quarterly reports and trends with clients.
Recommend wellness interventions as needed.
Assist with product training and roll-out/orientation training.
Deal with client complaints and maintain client satisfaction with the services.
Responsible for agendas and minutes during meetings with clients.
Marketing and collateral
Continuously coming up with awareness plans to market the service to clients.
Assist with e-newsletters, flyers and website content.
Research and benchmarking.
Assist with marketing of service to potential clients.
Experience and qualifications required
Degree in Nursing Science or diploma in general nursing
Qualification as Occupational Health Nurse
Certificates, experience or knowledge of management of HIV/AIDS
Language requirements
Be able to speak, write, read and comprehend fluently in English
Other South African languages will be advantageous
Computer literacy
Proficiency in the following programmes is required:
MS Word
MS Excel
MS Outlook
MS PowerPoint
Work Requirements
Should have a valid driver’s license and own transport
The candidate should be willing to work after-hours
Specific skills and knowledge required
HIV/AIDS knowledge and experience
Case management experience will be advantageous
Excellent verbal communication skills
Excellent customer service skills
Report writing skills (business writing)
Experience in coordination and execution of tasks and projects
Other attributes required
Performance driven
Committed
Passionate
Energetic
Shortlisted candidates will be subject to the following:
ITC
Criminal
References
Qualification
The Employment Equity approach of Universal Healthcare broadly aims to:
Foster diversity in the workplace;
Promote equal opportunity and fair treatment in employment through the elimination of all forms of unfair discrimination.
Thank you for your interest in working for Universal Healthcare. Kindly note that your application will be reviewed in accordance to the job requirements and the Company will select suitable candidates with cognisance of its Employment Equity policy. Should no response be received within 30 working days from your date of submission, please consider your application unsuccessful for this position, your resume will remain active in our database should you be suitable for positions in future.
Desired Skills:
Good people skills
Team player
Excellent communication and interpersonal skills
Good presentation/training skills
Effective time-management skills
Strong administrative skills
About The Employer:
Universal Healthcare has established itself as a leader in providing evidence-based, integrated healthcare services in the areas of medical scheme administration, healthcare insurance, healthcare management, corporate and occupational health and wellness, and integrated wellness-based loyalty programmes.
We create access to healthcare for the people of South Africa through medical schemes, customised corporate health products, health insurance, employee wellness programmes, managed care, a network of healthcare professionals, gap cover and much more.
Our Vision
“To be a top performing, world class healthcare and technology group, respected for excellence by providing access to innovative, evidence-based solutions with a caring approach.”
Employer & Job Benefits:
Medical Aid
Gap Cover
Pension Fund
Group Life and Permanent Health Insurance
360 Degrees Loyalty Programme
Funeral Cover
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